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Advancing Eyecare Insider

Employee Newsletter | Issue 1

Town Hall

Wednesday, August 18th @ 3PM EST

Welcome to the first issue of the AEC Insider!

We hope to use this newsletter to bring you quarterly company updates, employee spotlights, new product highlights, and much more.

In this edition, you’ll learn about the innovation and collaboration that went into our newest chair models, get to know our very own Chrissie Pattison, and see who celebrated milestone anniversaries last quarter.

Employee Spotlight

Chrissie Pattison

Chrissie Pattison
Our Tradeshow Extraordinaire!

Chrissie works out of the Jacksonville, FL office and is an integral part of the marketing team. As the Trade Event Manager for all of Advancing Eyecare, Chrissie manages our participation in all national and regional shows in the US. She seamlessly coordinates our booth spaces, equipment, signage, and the logistics of the sales team.

Q: How long have you been with Advancing Eyecare?
“I’ve been with Marco for over 3 now. I have a background in pharmaceuticals, business development, marketing, customer service, management, and trade shows so the trade event manager role was a perfect fit.”

Q: What is your favorite part about your role as the Trade Event Manager?
“I am happiest when I can help others achieve their goals and assist them in their journey to get to where they want to go. I have seen repeatedly that when the customer’s objectives are reached and they are happy, everyone wins. I consider our AEC sales team to be not only my friends and peers, but also my customers. I love being able to support our amazing sales reps so they have the opportunity to do what they do best.”

Q: Describe your ideal weekend
“A favorite summer weekend activity for me is boating. I love cruising down the river, anchoring on a sandbar, blowing up floats, soaking up sunshine, listening to great music, sipping cold drinks, and having fun with friends and family.”

Q: Tell us something we don’t know about you.
“I’m a creative to the core and love to design and make things. I geek out over power tools of any kind — miter saws, scrolling jigsaws, you name it, I’ve got one. About 10 years ago, I put them to good use when I created a product line of children’s room décor. I designed and built all the prototypes  myself. Then I launched my own company and sold them. It was an amazing experience!”

Location Spotlight

Happy Birthday S4Optik!

The team at S4Optik commemorated their 9 year anniversary this May with an office and virtual celebration that included a taco lunch and cake.  

S4Optik is known for its sleek, modern designs at an affordable price point. They supply thousands of doctors in over 20 countries. With manufacturing facilities in North America, Europe, and Japan, they fabricate reliable and innovative equipment. 

Fun Fact: The S4 of S4Optik refers to the last names of its 2 founders and 2 original manufacturing partners: Victor Spears, David Spears, Tyler Stephanson, and Derrick Swoffer.

AdvancingEyecare.com has a new and improved look!

We’re proud to unveil the brand new Advancing Eyecare website.  Check it out here.

Product Spotlight

Lombart CS-6 Exam Chair

Lombart CS-6 Chair:
A Collaboration of Industry Minds

The building and branding of the next generation Lombart CS-6 ophthalmic chair marks the first major manufacturing project within the Advancing Eyecare Alliance and is a shining example of the synergies being created among our AEC family. 

Led by a cross-functional team of employees from Lombart, Marco, Innova and S4Optik, production was moved to the S4Optik manufacturing facility in Belleville, a city in Eastern Ontario, Canada. The new chair builds on the solid foundational “platform” of the S4Optik model 2000 chair and features a new bucket-style recline with adjustable arms, foot, and head rest. The overall appearance is a clean, high-quality exam chair suitable for any practice. The CS-6 has been so well-received by the market that we can barely keep it on the shelves!

Marco Bravo 2 Exam Chair

Marco Bravo 2 Chair:
The Next Generation Bravo

The re-design team had many lessons learned and developed a list of best practices when they got to work on the the newest Marco Bravo chair. The Marco Bravo 2 offers the same great value of the original plus enhanced functionality and features. In addition to a smooth, quiet hydraulic lift, an effortless tilting recline mechanism is easy to access and keeps the patient in a comfortable position. With its modern, ergonomic design, and robust engineering, the Bravo 2 chair is made to look good and last.

Thank you to the cross-functional team that included partners from S4Optik Belleville, Innova, Lombart, and Marco for their hard work and dedication. Collaboration among our Advancing Eyecare companies is the hallmark of projects like these. Teamwork continues to be the competitive edge we can use to get ahead of the competition.

Welcome to All of Our Recent New Hires!

Breaunna Brown, SALES SUPPORT SPECIALIST, Jacksonville

Steven Brown, FIELD SERVICE TECHNICIAN, Chicago

Devin Freeman, TECHNICAL SUPPORT ENGINEER, Jacksonville

Sarah Hershkowitz, SERVICE COORDINATOR, Norfolk

Walter Middleton, WAREHOUSE ASSOCIATE, Jacksonville

Gregory Parish, AR STAFF ACCOUNTANT, Jacksonville

Deanna Ramos, ACCOUNTING OPERATIONS ANALYST, Jacksonville

Jacob Smith, ASSEMBLY ASSEMBLER, Belleville

Joshua Waldingsperger, MACHINING GRINDER, Belleville

Ray Amirilarijani, SERVICE ADVISOR, Toronto

Mamzar Asghar, OPERATIONS SUPPORT COORDINATOR, Toronto

Grant Baxter, ASSEMBLY GENERAL LABOURER, Belleville

Graeme Galbraith, MACHINING MACHINE OPERATOR, Belleville

Cedric Kamgang, Clinical & TECHNICAL SUPPORT, Laval

Maria Rivas, SERVICE ADMINISTRATOR, Toronto

Bryce Robinson, FIELD SERVICE TECHNICIAN, Colorado

Jose Santos, TIER 1 CUSTOMER SERVICE REPRESENTATIVE, Jacksonville

Jay Tailor, CLINICAL & TECHNICAL SUPPORT, Toronto

Kevin Taylor, TECHNICAL SUPPORT ENGINEER, Jacksonville

Kelly Davis, EMAIL MARKETING COORDINATOR, St. Louis

Krista Dawe, UPHOLSTERY UPHOLSTERER, Toronto

Allan del Rosario, TERRITORY SALES MANAGER, Southeast Texas Territory

Steven Hong, FINACIAL ANALYST, Toronto

Greg Irwin, MACHINING GENERAL LABOURER, Belleville

Shelley LeClair, UPHOLSTERY UPHOLSTERER, Belleville

Chatter Paul ACCOUNTS RECEIVABLE ADMINISTRATOR, Toronto

Richard Carlton, FIELD SERVICE TECHNICIAN, Arizona

Willie Escolano, FIELD SERVICE TECHINICIAN, Hayward

Josué Ramón García Fernández, SERVICE ENGINEER, Mexico

Christina Lester, BILLING CLERK, Jacksonville

Andrea McCalla, CUSTOMER SERVICE REPRESENTATIVE, Toronto

Boris Stantchev, FIELD SERVICE TECHNICIAN, Irvine

Tamara Washington, ADMINISTRATIVE ASSISTANT, Norfolk

April-June Work Anniversaries

Thank you for your hard work & dedication over the years.

26+ years

Bill Barnes, Field Service Technician | Lombart & AEC Services | 35 Years
Debby Elder, Inventory Processing | Lombart Instrument | 29 Years
John Thatcher, Bench Technician | INNOVA | 28 Years
Hans Gerwig,
Field Service Technician | Lombart & AEC Services | 26 Years
David Simpson, Warehouse Associate | Lombart Instrument | 26 Years

25 years

Charles Deluise, Repair Technician | Lombart & AEC Services 
Joshua Hughes, In-House Technician | Lombart & AEC Services 

 

20 years

Virginia Fannin, QA Technician | Marco & AEC Services

15 years

Renato Mejilla, Operations Coordinator | INNOVA

10 years

John Borg, Service Advisor | INNOVA
Alan Genovese, Pre-Owned Equipment/S4Optik Distribution | EMS
Daniel Ho, System & Network Administrator | INNOVA
Mark Hopper, BC Diagnostic Territory Manager | INNOVA
Sirous Khosraviani, Field Service Technician | OII & AEC Services
Chad Lebrun, Capital Order Manager | INNOVA

5 years

Ronald Bungert Jr, Used Equipment Technician | Lombart & AEC Services
Joshua Elliott, Area Manager | Marco
Caleb Harrington Assembly Painter | Blue S4
Abdolaziz Sarv Service Manager | INNOVA

Congratulations again to our core values winners!

transparency
Hillarene
HILLARENE DONOVAN
“Hillarene is authentic, always showing up true to who she is. She has a great attitude and has been open to the changes within the organization. She follows through and does what needs to be done for closure and completion. She is an asset to the Company.”
accountability
Stacy
STACY-LEE ANNIS
“As a new member to Innova’s Clinical and Technical Support Team, Stacy has been extremely helpful in my transition into the team. For Authenticity, She shows this by creating a very welcoming environment by being extremely down to earth and real with me and the team. She is very transparent in what tasks are needed and holds us and herself accountable in a respectful way. She is always thinking about the end user when troubleshooting issues and has thought me to think the same way, with that compassion. In my opinion thinking about the end user is the most “winning” mentality you can ask for.”
authenticity
Jason
JASON CARRINGTON
“Jason is always willing to help out when I have product/sales questions. He often reviews marketing content for me and gives his authentic perspective based on his experience with customers and product knowledge. Jason is a real team player!”
winning
mark
MARK STETSON
“From day 1 of our transition Mark has been a sheer pleasure to work with. He is always joyful despite the situation. He is happy to help and prompt to respond. He is knowledgeable and if he doesn’t know the best answer right away, he figures it out and gets back to me. I believe he is authentic, transparent, accountable and a winner. He is a model employee. I’m glad he is there when I need him. If you call Mark on the phone, you can hear the smile on his face when he answers the call.”

Advancing Eyecare Core Values

transparency icon

We create trust by being honest with our customers, our colleagues, and ourselves.

accountability icon

We create value by correcting failures and celebrating successes.

authenticity icon

We create loyalty by sharing meaningful experiences and diverse perspectives with others.

winning icon

We create results by being first, fast, and fearless.

Advancing Eyecare is an Equal Opportunity Employer.

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